Privacy Policy

1. Introduction

Modem Stack ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform to purchase and manage modems.

2. Information We Collect

• Personal Information: When you create an account, make a purchase, or interact with our platform, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
• Device Information: We may collect information about the modems you purchase or manage through our platform, including device identifiers, hardware information, and usage data.
• Usage Information: We may gather data on how you interact with our platform, including your browsing activity, session duration, and preferences.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about your usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To facilitate purchases, manage modems, and provide customer support.
• Improving Our Platform: To analyze usage patterns, identify areas for improvement, and enhance the functionality of our platform.
• Communications: To send you updates, promotions, and important notifications about our services.
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, or delivering services.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You have the following choices regarding your personal information:

• Account Information: You may update or delete your account information by accessing your account settings.
• Communication Preferences: You can opt out of receiving promotional emails by following the instructions provided in the email.
• Cookies: You may adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, please note that disabling cookies may affect the functionality of our platform.

7. Children's Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hammed.oyedele@modemstack.com.

By using our platform, you consent to the collection and use of your information as described in this Privacy Policy.